Using a Confirmit Channel

The Confirmit channel enables the creation of personalised survey links for inclusion in a BlueVenn email creative, combining BlueVenn audience data with survey data to optimise marketing insights and increase campaign efficiency.

In addition, Confirmit will collect the following high level response information:

  • Survey Completed.
  • Net Promoter Score.
  • Customer Satisfaction Score.

Add Confirmit to a Campaign

  1. Insert an integration step into the campaign that will utilise Confirmit. Typically, the Confirmit integration step is placed immediately before a communication step.

  2. Within the integration step, select Confirmit for the Integration Channel and set the type of survey to be used for the communication.

    Note: The field list must contain all the personalisation information required for the survey.

  3. With the integration step linked to the communication step, the Confirmit channel is ready for use in a BlueVenn email creative.